Track Your Delivery

While the majority of our deliveries proceed without issue, in the rare event of a product problem, our refund policy ensures customer satisfaction: You’ll receive either the item you ordered or a full refund.

Enter Your Order Number and Track Your Parcel

To track your order, enter your order number and email address:

To track your order, please enter the tracking number you received in the shipping confirmation email

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Table of Contents

Common Tracking Challenges

  • When Can You Expect Tracking Updates for Your Order?

    The tracking details for your purchase may not appear in the tracking system immediately until the package reaches the UK. As a result, you may receive messages such as "Tracking Information Not Found", "Pending Shipment" or "Unknown". Please allow 5 to 7 working days from receipt of your shipment confirmation email to monitor your delivery. Rest assured, we'll email you as soon as your tracking number becomes active. For the most accurate tracking, use local postal services such as Royal Mail Tracking once your order enters the UK. Alternatively, you can conveniently track all your packages through platforms such as 17Track.

  • Do I Need to Sign for the Delivery of My Order?

    Normally, you don't need to sign for delivery on most of our shipments. You can rest assured that we'll leave your "smart drug" package in a safe place. We aim to deliver it to your doorstep or letterbox without any hassle. However, if your order is sent via Emirates Post from Dubai (RRxxxxxxxxxAE), a signature may be required. If you miss your delivery, don't worry! You can collect your package from the designated post office within 5 days of receiving notification. If not collected within this timeframe, the package will be returned to the sender.

  • When Can I Expect Delivery?

    We regret that we are unable to give you an Estimated Time of Arrival (ETA). For international orders, it is subject to many variables, including customs delays and fluctuating cargo flight schedules. However, we can offer approximate estimates: International delivery typically takes 7–12 working days, plus customs clearance time (typically 2–3 days, but delays of up to 2 weeks may occur) and local delivery time (2–5 working days, depending on your local postal service). Domestic deliveries are usually fulfilled within 3–4 days, with an extra 24–72 hours for order processing and dispatch.

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I Want to Know My Order Status: Where Can I Track It?

At our pharmacy, we prioritise the smooth passage of your parcels through the postal system over sheer speed. A carefully handled package that does not need to be reshipped will usually reach its destination faster than one that is rushed through the postal system only to be delayed at customs. To ensure efficient tracking, we work with several small carriers. The most appropriate platform for tracking your parcel depends on the specific carrier used.

If your Modafinil parcel was sent by Royal Mail, we recommend that you visit the Royal Mail website for the most accurate tracking updates, approx. 1–2 days after shipping.

Your package has been sent using India Post (RMxxxxxxxxxIN). To track its progress, we recommend that you visit the Royal Mail website approximately 10–14 days after dispatch. For comprehensive tracking of all your parcels, use the services of 17Track.

Your order was shipped via India Post (LPxxxxxxxxxIN). The best place to track your shipment is directly on the USPS Tracking or Australia Post website after 10-14 days since your item was shipped.

Additionally, you can track all of your shipments at 17Track.

Your package has been sent via Emirates Post (RRxxxxxxxxxAE). For real-time tracking updates, we recommend you visit the 17Track website. If it’s been 10–14 days since shipment and your package has reached the UK, please use the Royal Mail Tracking tool.

Your order was shipped via Sweden Post (LExxxxxxxxxSE). The best place to track your shipment is directly on the this specialized website.

It will appear on the USPS website only when it arrives in the US (after a minimum of 7-10 business days).

Packages shipped via Sweden Post pass through US customs easily. However, they may not have real-time tracking updates.

The standard route for this shipping option is from Singapore to the US via a sorting hub in Sweden.

Additionally, you can track all of your shipments at 17Track.

Your package has been sent by EMS India Post (EAxxxxxxxxxIN). To track its progress, we recommend you visit the India Post website directly. If it has been 10–14 days since shipment and the package has arrived in your country, please check your national postal service’s website for accurate tracking information. Alternatively, you can use 17Track to conveniently track all your deliveries.

If your Modafinil package was sent by USPS Priority Mail or Priority Mail Express, and you would like to track its progress, please visit the USPS Tracking page. Typically, the tracking number consists of 22 digits, although it may vary depending on the service we use.

For the most accurate tracking updates, we recommend you visit your local postal service’s website. Alternatively, you can track all your shipments on 17Track.

Your package was shipped using Singapore Post (LPxxxxxxxxxSG). For the most up-to-date tracking information, we recommend you visit the Singapore Post website directly. If it has been 10 to 14 days since dispatch and your package has arrived in your country, you may be able to find more accurate tracking information by visiting your national postal service’s website. Alternatively, you can conveniently track all your “smart drug” deliveries through 17Track.

Your order has been sent by Bpost International (LDxxxxxxxxxBE). To track your shipment, please go directly to the Bpost website. Please note that it can take up to 10 days for the shipment to appear on the website and that it will only appear on the website of your national postal service once it has arrived in your country, which usually takes around 2 weeks. Although packages shipped via Belgium Post International usually clear customs without problems, real-time tracking updates may not be available. In addition to the Bpost website, you can also track all your shipments on 17Track.

If your parcel was sent via Swiss Post (LPxxxxxxxxxCH), and you want the most up-to-date tracking information, visit the Swiss Post website. If it’s been 10–14 days since dispatch and the parcel has reached your country, check with your national postal service’s platform for accurate tracking updates. You can also track all your Modafinil shipments through 17Track.

Your package has been sent using the French Post (LKxxxxxxxxxFR) service. For the most accurate tracking information, we recommend you check directly on the Asendia website. Please note that tracking updates may not be immediately available on the Royal Mail website until your parcel reaches the UK. Asendia parcels usually pass through customs smoothly, although real-time tracking may not always be available. For comprehensive tracking of all your parcels, you can also use the services of 17Track.

For the latest tracking updates, enter your tracking number below, click the Track button and select one of the options below.

Frequently Asked Questions

The time it takes to receive your tracking details may vary depending on our stock levels, thorough quality checks, the delivery method chosen or your geographical proximity. Typically, you can expect to receive your tracking details within 12 to 48 hours.

We offer worldwide shipping for our generic medications. Depending on your location, we may ship your order from different warehouses, which may affect the delivery time.

Delivery times within the UK vary depending on your exact location. In general, deliveries take between 3 and 4 working days. Once payment has been received, orders are usually dispatched within 12 hours, with a further 24 to 72 hours for delivery. In urban areas, deliveries are usually made more quickly than in rural regions.

International orders shipped from Singapore, Dubai or India usually arrive within 2–3 weeks, although urban areas may receive them sooner. Rural regions may experience delays of up to 5 weeks. Delivery times depend on factors such as customs delays and flight schedules. On average, international shipping takes 7–12 working days, with customs clearance taking 2–3 working days and in-country delivery taking 2–5 days. We guarantee delivery within 30 working days to ensure customer satisfaction.

You can expect to receive your tracking number shortly after you place your order, although it may take some time for it to appear online. Certain shipping options such as Asendia and India Post may not offer full tracking, but parcels tend to clear customs smoothly. Although there may be delays in tracking updates for some shipments due to carrier optimisations, you can typically access tracking details for UK domestic orders within 24 to 72 hours. Once you have received your tracking number, please wait 5–7 business days before attempting to track your shipment. For more detailed updates, use the Royal Mail Tracking tool or services such as 17Track. Customs clearance usually takes 2–3 days but can take up to 14 days if there are delays at customs. If you experience any problems with your order, please submit a support ticket for assistance.

Rest assured that we maintain strict confidentiality standards in our packaging process. Your order will be discreetly packaged, concealing both its contents and price to protect your privacy.

Generally, our parcels don’t require a signature, as we focus on contactless delivery. We aim to leave the package safely with you or deliver it to your letterbox. However, parcels with an “EA” suffix such as RRxxxxxxxxxAE do require a signature. If you are absent at the time of delivery, the package will be held at the local post office for collection from the next working day.

Don’t fret! Simply contact our dedicated customer support team for a prompt status update. If necessary, we will arrange for a prompt reshipment of your order or offer a refund if requested.

Maximum Confidentiality

Here at ModafinilUK, we take discretion and privacy very seriously. Each order of Modafinil or Armodafinil is dispatched promptly in discreet packaging, be it a simple box or a padded envelope, without any identifying markings. Each package is accompanied by a customs declaration, a legal requirement that provides essential information to customs authorities. However, we understand the importance of privacy and label all declarations as health supplements. If your package encounters any problems with customs, you can be assured that we will organise a free reshipment for you.
DISCREET
 

Google Search Favours the Following Content

Search engines like Google, Bing, DuckDuckGo, and Yahoo favour pages packed with text, resulting in increased website traffic. The following text further reveals how we operate as a reliable online pharmacy. And notably, it caters to search engine algorithms.

How Soon Will I Receive a Tracking Number for My Parcel?

Upon the completion of processing and delivery of your order, we’ll send you an email confirmation with your shipment number.

Our e-pharmacy makes it easy for you to get an order tracking number, and generally, this email reaches you within a window of 24 to 48 hours subsequent to your order’s dispatch.

However, before info on your parcel’s status becomes available, a slight lag might transpire.

Making sure to give the correct email address when you buy from our online store is really important. This helps us talk to you clearly during the whole buying process. It means we can keep you in the know, quickly answer your questions and make your buying experience smooth and safe. Plus if you have any questions, we can sort them out quickly too.

How to Identify Courier Service by Tracking Number

Identifying the courier service associated with your reference code is a straightforward process that can provide you with valuable insights into the status of your parcel’s journey.

Here’s how you can determine the courier service using your shipment number:

  • check the reference number format: Different courier services use distinct formats for their tracking codes:
    • RRxxxxxxxxxAE (Emirates Post);
    • LKxxxxxxxxxFR (Asendia);
    • LDxxxxxxxxxBE (Belgium Post);
    • LPxxxxxxxxxSG (Singapore Post);
    • LPxxxxxxxxxIN (India Post to USA);
    • RMxxxxxxxxxIN (India Post to UK);
    • EAxxxxxxxxxIN (EMS India Post);
    • LPxxxxxxxxxCH (Swiss Post);
    • 22 or 24-digit shipment number (USPS Domestic);
    • XXxxxxxxxxxGB (UK Domestic);
    • European orders & other countries: Visit your government postal service’s website for the best tracking results.

By examining the format of your tracking code, you can narrow down the list of potential courier services.

Aside from domestic delivery, you can also monitor all of your deliveries on 17Track;

  • visit the official website of that courier: Input your reference code accurately and click on the “Track” or “Search” button.

After entering your shipment number, the courier’s website will display detailed info about your parcel’s journey.

What to Do If My Tracking Number Is Invalid?

If you find that your tracking number is invalid or not yielding any info, consider the following steps to address the issue:

  • double-check the shipment number: Mistyped or incomplete numbers can lead to invalid results;
  • wait for updates: Sometimes, there might be a delay between the issuance of the number and its activation in the courier’s system;
  • check for formatting errors: Ensure that you’re using the correct format for the respective courier;
  • contact customer support: Reach out to the customer support of our e-pharmacy or courier service for assistance;
  • review order status: If there’s a delay in dispatching your order, the tracking number might not be active yet;
  • consider international deliveries: For international deliveries, tracking updates might be less frequent or delayed due to customs and international transit times;
  • check with forwarding services: If you’re using a forwarding service, it might issue a new shipment number. Verify with it if this is the case.

Occasionally, tracking systems can experience glitches or delays. Be patient and check back later to see if the info on your order’s status has been updated. If none of these steps yields results and your reference number remains invalid, reaching out to customer support is the best course of action.

Why Is Royal Mail Tracking Not Working?

There could be several reasons why Royal Mail tracking is not working:

  • delayed update: A shipment status usually becomes active in the Royal Mail system after the parcel has been dispatched;
  • incorrect shipment number: Even a minor typo can lead to monitoring not working;
  • technical issues: Occasionally, tracking systems experience technical issues or glitches that can temporarily affect tracking updates. Try again after some time;
  • international orders: If the parcel is shipped internationally, it might be undergoing customs clearance. This process can affect order number tracking.

Remember that the delivery status might not be updated in real time, and some delays can be expected due to various factors.

How to Track a Parcel Without Tracking Number

Unfortunately, monitoring the progress of your package requires the unique number provided within your confirmation email. This number is the key to unlocking current insights into the whereabouts and delivery progress of your order. Utilising our e-pharmacy’s dedicated tracking tool is another avenue to trace the journey of your shipment. If you don’t have a reference number, it’s impossible to track shipment of your order.

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