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Refund & Reship Policy

Customer satisfaction is our number one priority, and that’s why we offer a 30-day money-back guarantee, no questions asked. If your purchase doesn’t live up to your expectations, let us know immediately, and we’ll make things right.

Your Complete Satisfaction Is Our Number One Priority

  • Got a Problem with Your Order? We’ll Send Another, Free of Charge

    If your parcel goes astray or is held up in customs for more than 2 weeks, you can rely on our 100% Delivery Guarantee and Reshipment Policy. You're entitled to either a full refund or a replacement for your original order. Simply contact our customer service team to report the non-receipt of your order. We'll quickly trace your package, and if the postal service can't resolve the issue, we'll promptly send a replacement to your address or refund you, depending on your preference. We prioritise our satisfaction above all else.

  • 30-Day Money-Back Guarantee

    If your order does not arrive within 30 days, or you are unhappy with your purchase, rest assured that you are covered with our 100% risk-free money-back guarantee. However, please note that if an incorrect delivery address is provided or if you miss the delivery, we can only offer to reship your order; refunds will not be issued in these circumstances. It is important that you provide accurate delivery details and that you are available to receive your order to avoid any hiccups. Refunds usually take between 2 and 5 working days to process but can extend to 14 working days in some cases.

  • Can I Cancel My Order?

    Before payment confirmation: No need to cancel if payment hasn't been received, as we only process orders with confirmed payments. In case of payment failure, simply place a new order with your desired items and payment method. After payment confirmation: Cancellations are possible within 2 hours of placing your order. Reach out to our customer support team with your order number and reason for cancellation to stop processing before dispatch.

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How Do I Submit a Ticket?

When contacting our expert support team, please make sure you have your order and tracking number handy, as these are essential for us to be able to assist you promptly. Providing these details will enable our agents to quickly locate your order, track your package and address any concerns you may have.

Max Response Time
24 hours on business days
48 hours on weekends
Average Response Time
6 hours on business days
12 hours on weekends
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Handy Links

Visit your local post office website for the latest and most thorough tracking updates:

Important Reminder: Your recent purchase from our e-drugstore will appear on your credit card statement under an alternative merchant name; it won’t appear as ModafinilUK. Please bear this in mind to avoid unintentional chargebacks. If buyers initiate a chargeback against our pharmacy, they will be permanently banned from future purchases. NOTE: Under UK law, it is considered fraudulent to initiate a chargeback with your credit card provider or bank without first contacting us to follow proper refund procedures.

These services are provided through our Asian and European payment solution partners. As these payment processing gateways are located outside of the UK, there may be an additional 3–5% charge due to our payment processor billing in a foreign currency such as EUR or CNY. Neither ModafinilUK nor the payment processing company will profit from these fees. To show our appreciation for Bitcoin, we offer a 20% discount on all purchases made with cryptocurrency.

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Today only! Twenty free pills with every order

Yes, we give away ModaXL and ArmodaXL samples as a sign of trust, reliability and quality of our bestsellers. Both domestic and international orders placed today will receive a total of twenty free samples. One day only.

Sale!

Purchase 300 Modvigil tablets for £0.66 each and get free shipping along with free samples.

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