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Billing and Credit Card FAQ

At checkout, you can pay with major credit cards, including Mastercard, Visa and American Express (AmEx), PayPal and Faster Payments. Our alternative country-specific payment methods include Zelle, ACH Payment and Bill Pay for the USA, PayID and BPAY for Australia and SEPA Bank Transfer by IBAN for Europe. We also accept Bitcoin (both on-chain and lightning network), Altcoins (XMR, ADA, ETH, XRP, BNB, LTC, DOGE, etc.), stable coins (USDT and USDC) and other cryptocurrencies. Payment options may vary, so check the checkout page to see what’s available at the time. If your card is declined and you haven’t received an order confirmation, don’t worry. Before you contact us, please review this page. It contains valuable information to help you resolve your problem efficiently.

Let’s Cover Some Key Points

  • Big Pharma and Banking Giants in a Quest Against Us

    This group of bankers and Big Pharma executives have enacted regulations that make it difficult for us to accept your preferred payment methods such as cards and PayPal. Every transaction becomes a bit of a challenge. But don't worry, we've found a workaround. We are still happy to accept standard payments such as major credit and debit cards (Mastercard, American Express and Visa) and PayPal. For our Australian and US customers, we've got seamless and secure alternatives like PayID and Zelle, respectively. Due to our advanced payment system, our online pharmacy's name will not appear on your bank statement. Instead, it may look like a purchase from a garden shop in Europe or a random online shop in Asia.

  • Insider Tips, PayPal Additional Fees & Benefits of Bitcoin

    As an online pharmacy, we rely on third party payment gateways, which often come with hefty fees. These fees, sometimes as high as 38% of the transaction amount when the standard is only 2.5%, are a burden we have to bear to facilitate card and PayPal payments. While we cover most of these costs ourselves, certain payment methods, such as PayPal, incur an additional £20 fee. In addition, using PayPal excludes you from any of our cost-saving vouchers or discounts, and making multiple payments for a single order complicates the refund process. This is where Bitcoin shines, providing us with a welcome alternative. By using cryptocurrencies, we not only save on fees but also pass on the 20% discount typically reserved for traditional banking transactions. Choosing modern payment solutions not only saves you money but also ensures secure and anonymous transactions, protecting your payment information.

  • Top Tips for Using Your Credit Card

    Depending on our current payment partners, you may need to confirm your address, phone number and other details to show that you're the rightful owner of the credit card. It's important to make sure that the billing details and phone number you provide match what's on file with your card provider. And here's a tip: Some UK card providers automatically block transactions from abroad. So, it's a good idea to contact your bank before purchasing to ensure they are aware that you're okay with international transactions. This can make your shopping experience much smoother. However, be aware that your bank may charge additional fees for overseas transactions. Unfortunately, we don't receive any of these additional fees; it's just your bank's way of making a little extra money. Also, if your card is declined, check that you have sufficient funds in your account and that your postcode matches the information on your card. These are usually the main reasons why a card is declined.

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Table of Contents

Common Questions About Credit Cards & Phone Verification

What should I do if my card is declined and what steps should I take next?

See How Our Billing System Works in Our Explainer Video

  • Start by Verifying Your Credit Card Balance

    Sometimes, your card may not go through for several reasons, including insufficient funds, incorrect billing details or if your card company has fraud protection in place. Make sure you have enough money in your account to cover the purchase, plus your bank may charge an extra 3–5% fee for international transactions.

  • Verify Your Phone Number & Postcode

    To ensure smooth transactions when using your credit or debit card on our website, we sometimes require a telephone verification step. To avoid any delays, please provide a valid telephone number when placing your order and carefully check your billing details, including your postcode and address. These must match the details on file with your card provider. Our payment partner will contact you to verify the transaction. This verification will involve a brief call where you'll be asked to confirm (1) the total order amount and (2) the retailer's name (ModafinilUK) to the agent.

  • Authorise International Transactions with Your Card Provider

    Sometimes, your card company may block certain transactions, especially those made abroad, to protect against fraud. If your payment is declined, it's probably for this reason. If you're stuck, just contact your bank and ask them to authorise international transactions. Once that's sorted, you should be able to complete your purchase without any problems.

Phone verification is a necessary step to ensure a legitimate transaction; it’s not a sales call. If you have placed an order but haven’t received an email confirmation, your transaction may require manual verification and has not yet been completed. In such cases, our payment processor will kindly call you to authenticate your purchase with the ModafinilUK e-pharmacy. If the transaction is not verified within 5 working days, we’re afraid the payment will be declined and your order won’t be processed.

If you contact your bank or credit card company to authorise an international transaction or inquire about a recent purchase, it’s important to distinguish this from a telephone verification. It’s best to avoid discussing the ModafinilUK e-pharmacy or prescription drugs when speaking with your bank, as these purchases are not approved by major banks or credit card companies. If you mention Rx drugs, PayPal may suspend both your and our accounts. Instead, simply explain that your transaction is an overseas online purchase. This will streamline our service to you and ensure fast delivery of your “smart drug”.

If a problem persists, try using a different card if you have one or experiment with alternative payment methods. If these suggestions don’t solve the problem, don’t hesitate to contact our friendly customer support team for further assistance.

Top Tips for Paying Bills

Your bank has approved the transaction, or maybe you haven't seen any payment attempts on your account. Wondering what to do next?
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  • If Your Bank Gives the Go-Ahead for Your Transaction...

    Once your bank has approved the international transaction and you've completed the telephone verification process, you can expect to receive an order confirmation email within 48 hours. Don't worry about double charges; we regularly cancel previous orders with the same name to avoid duplicate charges. If you see a charge without an email confirmation, your payment may be pre-authorised. This means that no money will be taken until we confirm the transaction over the phone. Banks may hold funds for up to 5 working days before deciding whether to pay. If you use PayPal, please don't send multiple payments for the same order, as we cannot process refunds for PayPal transactions made in this way.

  • Surprised by a Foreign Transaction Fee? Have I Been Overcharged?

    Found a higher-than-expected fee? It could be because your bank charges extra for international transactions. When payments are made overseas, banks may charge a foreign transaction fee, usually around 3% to 5%, for each international payment. Neither our pharmacy nor the payment processor receives this fee. To avoid any unexpected fees, it's a good idea to speak to your bank about any foreign transaction fees before you proceed with your order.

  • I Haven’t Seen Any Payment Attempts from ModafinilUK, What’s Going On?

    If you've already checked with your bank and still haven't seen any payment attempts from us, your transaction may require phone verification. Don't worry! Someone from our payment team will call you shortly to confirm your recent purchase from ModafinilUK. If we can't verify the transaction over the phone within 5 working days, your order will be automatically cancelled. If you're still having trouble verifying your order, please don't hesitate to contact our support team. We are always here to help.

Key Questions on Credit Card Billing

There could be several reasons why your payment didn’t go through, often related to your bank flagging the transaction, especially for international purchases. To resolve this, contact your card provider, inform them of the declined payment and request authorisation. Avoid mentioning pills, drugs or even the name of our e-drugstore; just explain that you’re shopping online. Once authorised, try the payment again. If it still doesn’t work, try using a different card or payment method.

You’re ready to place your new order. Don’t worry about being charged twice – we’ll clear any previous orders with the same name. If you’re using PayPal, please avoid sending multiple payments for the same order, as we cannot refund PayPal transactions.

Your transaction may require a quick telephone verification. Our payment team will contact you shortly to gather further details.

If you notice multiple charges on your account without receiving an order confirmation, your transaction may require phone verification before it can be completed.

If your payment hasn’t been confirmed, you can place a new order if necessary. We’ll take care of cancelling any previous orders for you. If your payment has been confirmed, but you need to cancel it, don’t worry! You have up to 2 hours from the time of payment to do so.

Before you take that step, why not contact us first to request a refund? Going straight for a chargeback without first contacting us could be considered fraudulent under UK regulations. We’re here to help, so let’s talk before you go down that road!

Of course, you can! Our site is SSL-certified and uses 128-bit encryption to ensure that your transactions are secure and protected.

Don’t worry. Your refund can take anywhere from 2 to 30 working days to process. Normally, you should see it back in your account within 4 to 7 working days.

Absolutely! We’re happy to accept these forms of payment as long as they’re set up for international use. It’s a convenient way to shop at ModafinilUK and enjoy our services.

No, we don’t accept Western Union payments.

It’s common for card providers and banks to restrict direct purchases of prescription medicines online. However, we’ve found a legal workaround that involves a quick phone verification and may require authorisation from your bank. This ensures your safety and compliance.

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Of Course, We're Also Happy to Accept Payments via PayPal

However, please note that while we do accept PayPal for purchases, we are unable to process refunds via this payment option. However, we've got you covered with our seamless refund process by other means.
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  • Extra Fee Alert: PayPal Charges More for Transactions

    At our online pharmacy, we've run up against PayPal's strict rules, so we've decided to use third party vendors for payments. Unfortunately, this comes with a hefty fee, which amounts to £20 per transaction. Unfortunately, PayPal payments aren't eligible for our voucher codes. However, there's a silver lining! Consider using Bitcoin instead. Enjoy a seamless payment experience along with a generous 20% discount on your entire order!

  • Please Don't Make Multiple Payments via PayPal

    We kindly ask you to refrain from making multiple payments for the same order via PayPal. Unfortunately, PayPal has a strict policy against transactions involving online pharmacies, which includes both incoming and outgoing payments. Due to these policies, which are beyond our control, we are unable to process refunds through this platform.

  • Why Is PayPal Not an Option for Refunds? What If I Need It?

    We're sorry, but due to our payment setup, we cannot process refunds through PayPal. Although PayPal technically allows refunds, doing so for transactions with ModafinilUK could result in your PayPal account being permanently suspended. This payment system strictly prohibits transactions with online pharmacies such as ours. However, you're welcome to opt for a store credit instead. Simply contact our support team, and they'll arrange this for you. The store credit is versatile and can be used for future purchases on our site. It's like having cash in your virtual wallet!

Make sure your transactions run smoothly and avoid refund requests whenever possible. If you do need a refund, opting for a store credit instead of a direct PayPal refund can help you avoid a suspension.

Yes, there are. We offer a variety of payment options to suit your preferences. You can pay using major credit cards, including Visa, Mastercard and AmEx, Faster Payments or Bitcoin.

If you’ve completed your PayPal transaction and are still waiting for that all-important order confirmation email, don’t worry! Contact our friendly customer support team, and we’ll sort things out for you straight away. Just make sure you include your PayPal transaction ID in your message – typing it in is better than sending a screenshot.

Easy Payment with Bitcoin

Get a 20% discount now! The benefits of using cryptocurrencies like Bitcoin are numerous! BTC transactions are peer-to-peer, bypassing middlemen such as banks and eliminating the fees & hurdles associated with traditional payment methods.

Discover the Benefits of Using Bitcoin

  • No Middlemen

    With Bitcoin, transactions take place directly between individuals, eliminating the need for banks or middlemen. This means faster transactions and lower fees. Plus, you get a fantastic 20% discount on all crypto purchases. We're able to pass these savings on to you by avoiding hefty transaction fees.

  • Superior Privacy

    Bitcoin transactions offer superior privacy compared to traditional payment methods. Although all Bitcoin transactions are recorded on the blockchain, the identities of the parties involved remain anonymous. Bitcoin is also incredibly easy to use. Once you've set up your BTC wallet and purchased some Bitcoins, making transactions is as easy as sending an email.

  • Just Like Sending an Email

    We get it – Bitcoin can seem daunting if you're new to it, but don't worry, we've got your back! Check out our quick and easy video guide to start your Bitcoin journey. If you do get stuck, our support team are available 24/7 to help. So, why not give crypto a try? You might be pleasantly surprised at how easy it can be!

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Google Search Favours the Following Content

Search engines like Google, Bing, DuckDuckGo, and Yahoo favour pages packed with text, resulting in increased website traffic. The following text further reveals how we operate as a reliable online pharmacy. And notably, it caters to search engine algorithms.

What’s the Difference Between Visa and Mastercard?

When delving into the realm of payment options for your modafinil purchase, the distinction between Visa and Mastercard plays a key role. Both are prominent players in the financial landscape, offering global reach and convenience. However, nuances set them apart, influencing your choice.

Here’s a concise breakdown of the differences between both networks to guide your decision-making process:

  • currency conversion: When making transactions in foreign currencies, both cards employ their own exchange rates for conversions;
  • perks and benefits: Each network provides its own set of benefits. For example, while Visa offers travel insurance, extended warranties and rewards programs, Mastercard provides price protection, identity theft protection and access to exclusive events;
  • security features: Both networks provide different security features. While Visa employs Verified by Visa, Mastercard incorporates SecureCode to enhance the safety of online purchases.

Ultimately, both Visa and Mastercard offer convenience, security and worldwide acceptance, making either option suitable for your modafinil purchase.

Your choice may hinge on your personal preferences, existing affiliations with financial institutions and the specific benefits each card offers.

How to Open PayPal Account in the UK

PayPal stands as a beacon of convenience and security. Whether you’re a seasoned online explorer or a curious newcomer, the journey of opening a PayPal account is an empowering one.

Opening a PayPal account in the UK is a breeze. Here are the steps:

  • visit the PayPal website: Access the official website through your web browser;
  • click “Sign Up”: Look for the “Sign Up” or “Sign Up for Free” button on the homepage and click it;
  • choose the account type: Select whether you want a personal or business account. For personal use, select “Personal Account”;
  • fill in details: Provide your email address, create a secure password and click “Next”;
  • enter personal info: Enter your legal first and last name, date of birth and nationality and click “Next”;
  • add address details: Fill in your residential address, including your country, postal code and phone number. Click “Next”;
  • link a payment method: Connect your credit/debit card to your PayPal account for purchases and transactions. Alternatively, link your bank account;
  • verify your email: PayPal will send a verification email to the address you provided. Open the email and click on the verification link;
  • add additional details: Provide any additional info as requested by PayPal, such as security questions or card details;
  • confirm bank account (optional): If you linked a bank account, PayPal may make a small deposit to verify it. Confirm the deposit amount to complete the process;
  • explore your account: Once your account is set up, you can start using PayPal to send and receive money, make online purchases and manage your transactions.

As you link a payment method, whether a credit/debit card or bank account, you pave the way for effortless modafinil purchases and transactions. Verifying your email and adding any requested additional info ensure a comprehensive and secure account setup.

How Long Does PayPal Take to Send Money?

The duration it takes for PayPal to process payments when purchasing modafinil online can vary based on multiple factors. Generally, PayPal transactions are processed relatively quickly, often within a few minutes. However, the specific timeline can depend on the following factors:

  • seller’s processing time: The online store where you’re making the purchase might have its own processing time before the payment is confirmed. Once the seller processes the order, PayPal’s part of the transaction usually happens swiftly;
  • payment method: The mode of payment you use within PayPal can influence the processing time. Paying directly from your PayPal balance or linked bank account tends to be faster than using a credit/debit card, as card payments might involve additional verification steps;
  • recipient’s PayPal account: If the recipient (seller) has a verified PayPal account, it can contribute to quicker processing. Verified accounts have undergone additional verification steps and are often associated with smoother transactions;
  • payment type: PayPal offers different options for sending money, such as “Friends and Family” or “Goods and Services”. Transactions classified as “Friends and Family” might have a faster processing time;
  • currency conversion: If you’re making an international purchase and currency conversion is required, it might add a bit of extra time to the transaction process.

Remember that the specific experience can vary from one online store to another, and it’s always a good practice to review the store’s terms and policies related to payment processing.

Is There a Limit on Debit Card Payments in the UK?

Debit card payment limits in the UK vary among banks and account types. They typically include daily spending limits for contactless, chip-and-PIN and online transactions, as well as daily cash withdrawal limits from ATMs. Some banks allow temporary limit increases upon request. Business accounts often have higher limits. Contactless payments usually have a £30 limit. It’s important to check with your bank for specific details about your debit card’s limits.

Which Is the Best Method of Payment to Choose?

Selecting the best payment method depends on your preferences, security and convenience. Credit and debit cards offer ease of use and consumer protection, while PayPal provides an additional layer of security for online transactions. However, it’s important to note that PayPal may have restrictions on purchasing prescription medications, so it’s advisable to check its policy before making a choice. Faster Payments via bank transfer offer direct access to funds. Ultimately, the choice depends on your comfort level, the platform’s compatibility and the level of security you seek.

Do Faster Payments Work at Weekends?

Faster Payments, a contemporary transaction method, operates seamlessly during weekends, setting it apart from traditional banking processes. This functionality offers the advantage of round-the-clock fund transfers, providing immediate and flexible transactions even on weekends and holidays. Besides, its 24/7 availability ensures real-time accessibility and efficient management of financial activities. However, factors like cut-off times and recipient bank policies should be considered. The inclusion of weekends in Faster Payments enhances convenience and modernises financial transactions.

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